Terms and Conditions
Last updated: 11 May 2026
Welcome to this website. These Terms and Conditions apply to your use of this website and to any sessions, packages, courses, or resources purchased or accessed through it.
In these Terms and Conditions, “we”, “us”, and “our” refer to Lianne Schwartz.
By using this website or booking services with us, you agree to these Terms and Conditions.
1. ABOUT THIS WORK
We offer sessions and educational resources designed to support inner change, emotional wellbeing, nervous system regulation, relational awareness, and preparation for major life transitions, including pregnancy and parenthood.
Our work may include integrative approaches such as parts-based inquiry, somatic awareness, guided processes, and energy psychology techniques. The focus is on insight, self-connection, and embodied change.
2. NOT MEDICAL OR EMERGENCY CARE
Our services are not medical, clinical, or emergency care and are not a substitute for medical treatment, mental health crisis services, or emergency support.
If you are experiencing an emergency, or are at risk of harm to yourself or others, you must contact local emergency services or an appropriate crisis support provider immediately.
You remain responsible for your own health decisions, medical care, and for seeking appropriate professional support when needed.
Pregnancy-related sessions are educational and supportive in nature and do not replace medical, midwifery, or obstetric care.
3. NO GUARANTEES
We do not guarantee specific outcomes. Each person’s experience and results will vary depending on individual circumstances, participation, and factors beyond our control.
4. ETHICAL AND PERSONAL RESPONSIBILITY
By booking a session or purchasing a service, you confirm that:
You are at least 18 years old, or have appropriate parental or guardian consent where applicable.
You understand that this work involves personal exploration and responsibility.
You take responsibility for your choices, actions, and wellbeing during and after the work.
5. BOOKING AND PAYMENT
Sessions, packages, and digital offerings must be paid for in full at the time of booking unless a payment plan has been explicitly agreed in writing.
All prices are listed in the stated currency unless otherwise noted.
6. SESSIONS, PACKAGES, AND EXPIRY
Single sessions are one-off appointments.
Packages are multi-session containers designed to support sustained inner work over time.
Unless otherwise stated in writing:
Packages must be used within three months of purchase or the first session, whichever occurs first.
Any unused sessions after this period will expire.
7. RESCHEDULING, CANCELLATIONS, AND MISSED SESSIONS
We ask for at least 48 hours’ notice to reschedule a session.
Sessions rescheduled with 48 hours or more notice may be moved to a new time, subject to availability.
Sessions cancelled or rescheduled with less than 48 hours’ notice are forfeited.
Missed sessions (no-shows) are forfeited.
If you arrive late, the session will still end at the scheduled time.
If we need to reschedule a session, you will be offered a new time or, if preferred, a refund for that session.
In exceptional circumstances, you are welcome to contact us as soon as possible. Any consideration offered is at our discretion and not guaranteed.
8. REFUND POLICY
All purchases are non-refundable, except where required by law.
This includes:
Single sessions
Session packages
Courses, digital products, and downloadable resources
Because time is reserved and digital access is provided immediately, refunds are not offered once a purchase is made. Please contact us with any questions before booking so you can choose appropriately.
9. COMMUNICATION BETWEEN SESSIONS
Between-session messaging or support is not included unless it is explicitly stated as part of a package or agreed in writing.
By agreeing to these Terms and Conditions, you also agree to receive occasional emails from us. These will be infrequent, and may include news of a new course, group program, or other offering you may be interested in.
You can unsubscribe at any time by clicking the link at the bottom of any email, or by emailing [email protected].
10. CONFIDENTIALITY AND LIMITS
We treat personal information shared in sessions with care and discretion. However, confidentiality may be limited where disclosure is required by law or where there is a serious risk of harm.
Further information about how personal data is handled is provided in the Privacy Policy.
11. ONLINE SESSIONS AND TECHNOLOGY
Online sessions depend on stable internet connections and functioning technology on both sides.
If a session is disrupted due to technical issues on your side, the session may continue with the remaining available time. If technical issues occur on our side, we will reschedule the affected portion.
12. COURSES AND DIGITAL RESOURCES
When you purchase a course or digital resource, you receive a personal, non-transferable licence for your own use.
You may not copy, reproduce, share, or distribute any materials without our prior written permission.
Access terms, including whether access is time-limited or ongoing, will be stated on the relevant purchase page.
13. INTELLECTUAL PROPERTY
All content on this website, including text, audio, video, downloads, and course materials, is the intellectual property of Lianne Schwartz, unless otherwise stated.
14. RIGHT TO REFUSE OR END SERVICES
We reserve the right to decline, pause, or end services if we believe the work is no longer appropriate or safe. Where possible, this will be communicated clearly and respectfully.
15. WEBSITE USE
You agree to use this website lawfully and respectfully. You must not misuse, copy, or attempt to interfere with the website or its content.
16. GOVERNING LAW
These Terms and Conditions are governed by the laws of Australia, without regard to conflict of law principles.
17. CHANGES TO THESE TERMS
We may update these Terms and Conditions from time to time. The most current version will always be available on this page, with the updated date noted above.
18. CONTACT
If you have questions about these Terms and Conditions, you can contact us at:
Lianne Schwartz
Email: [email protected]
Website: www.lianneschwartz.com
